Integration

Shiftctl for Slack

Interactive on-call handovers, slash commands, and automated shift notifications — everything your on-call team needs, without leaving Slack.

Requires a Shiftctl account (Team plan or above). Sign up free to get started.

Complete full shift sign-offs from Slack with a 4-step modal — tickets, pending items, warnings, and difficulty rating. No browser required.

Check who's on-call, view your shift, log tickets, and request swaps — all from the Slack command bar.

Incoming engineers receive handoff briefs via DM with a one-tap acknowledge button. No more missed handovers.

Automatically update your Slack @oncall usergroup when shifts change — @mentioning @oncall always reaches the right person.

Shift starts, coverage gaps, escalation warnings, and daily digests posted to your channel by the Shiftctl bot.

OAuth tokens encrypted at rest with AES-256. Request signatures verified on every call. No passwords stored.

Commands

8 slash commands, zero context switching

/oncall

Who's on-call right now, when their shift ends, and who's next

/myshift

Your current shift — tickets, pending items, and duration

/handoff

Start your shift sign-off (4-step interactive form)

/ticket [desc]

Log a ticket on your current shift

/pending [desc]

Add a pending item to your shift

/swap

Request a shift swap to another team member

/link [code]

Link your Slack account to Shiftctl

/shiftctl-help

Show the full command reference

Setup

Click "Add to Slack", choose your workspace, and authorize. Takes 30 seconds.

Shiftctl auto-links by email. If emails differ, generate a link code and run /link in Slack.

Type /handoff to complete your first shift sign-off from Slack. Your team gets notified instantly.

Shiftctl connects to Slack in under a minute. Your team can start using slash commands and interactive handovers immediately.

Available on Team and Enterprise plans. Free plan available for up to 2 members.