What we're building next
Vote on what matters most to your team.
Your votes genuinely shape what we build next — and in what order.
Inbound PSA ticket sync
Flag tickets in your PSA with a single checkbox and they automatically appear in your shift handover brief. No more copy-pasting between systems. Works with ConnectWise, Autotask, and HaloPSA.
Jira Service Management integration
Connect Shiftctl to JSM the same way you connect a PSA. Outbound ticket creation, inbound flag-driven sync, and bidirectional status updates. For internal IT and DevOps teams using Jira for ticketing.
Fully interactive Slack
Your next on-call engineer gets the full handover brief — tickets, pending items, warnings — right inside Slack. One tap to acknowledge, no browser needed. Full mobile control for engineers on the go.
Have a feature in mind?
We read every piece of feedback and it genuinely shapes what we build. Email us at support@shiftctl.com